Welcome to our Patient Portal
In effort to serve you better, Neurosurgical Associates has switched over to a new user-friendly patient portal called NextMD as of July 6th. With the new system, you will be able to:
Enrolling in the NextMD Patient Portal is easy. Here are the following ways you can enroll:
If you have been given a token number from our practice, click on the following link www.nextmd.com and complete the side that says "I am new here". Once you have completed your enrollment you will be able to use the portal immediately.
If you wish to self-enroll, click HERE. Start where it says "Don't have an account?" Our staff will approve your enrollment request within 24 business hours. If you were issued a token number from our office, you cannot self-register. Please register with the link in the paragraph above.
If you already have a NextMD Patient Portal account with another office, you can still enroll with our office by requesting a token number from one of our staff. Once you have our token number, wait 30 minutes before, then you may sign into your existing portal account at www.nextmd.com and add our office.
If you have a question that is not answered below, please call our office at 612-871-7278 and one of our staff will assist you.
1. I have misplaced my token number before I had a chance to enroll, what should I do?
Call our office at 612-871-7278 and tell them you have misplaced your token number. They will be able to assign you a new number.
2. When trying to set up my account for the first time, it is telling me that I have an invalid security code or email address.
Contact our office at 612-871-7278 and speak to our staff. We may need to verify that your email address is entered correctly in our records. We may also need to re-issue a new token number.
3. I forgot my user name and/or password. What should I do?
On the sign-on screen, click on the blue words that say "Need help with your username or password?". It will step you through how to reset your username and/or reset your password.
4. If I update my demographic information in the NextMD Patient Portal will my chart be updated in the office?
No, you will need to contact our office with all demographic changes at this time.
5. I don't see all my test results and/or chart notes when I view my chart.
We are just in the beginning phase of starting NextMD Patient Portal. If you wish to receive a copy of test results and/or chart notes please request a copy of your medical records. You may do this through the patient portal or call our office.